Newssuper Report Tania Kundu 1 November 26 :Reinforcing Eastern Railway’s commitment to passenger satisfaction, **Ms. Gitika Pandey, General Manager, Eastern Railway**, undertook an onboard train inspection and reviewed the station premises at Prinsep Ghat and B.B.D. Bag stations.
Ms. Pandey reviewed onboard facilities, passenger amenities, cleanliness and overall service quality. She also interacted with passengers onboard the train and at both station platforms, listening to their valuable feedback and suggestions to further enhance passenger convenience and the overall travel experience.
**LISTENING TO PASSENGERS, IMPROVING EVERY JOURNEY!**
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